Testimonials
Foundations of Administrative Justice: Practice & Procedures for Decision Makers:
“The course exceeded my expectations as I learned so much and was impressed with the instructor’s ability to make it interesting and pertinent.”
“I found it a useful review of things I learned a long time ago. It also made me aware of some changes of which I was not aware.”
“I was hoping for a refresher on the elements of procedural fairness particularly and felt that I definitely got that. Ethical issues was an added bonus and I found the group discussions of the scenarios the best approach.”
“Liked the way the case study was presented – lecture then apply concepts learned at each stage.”
“Well presented.”
“Very worthwhile course.”
“This was a great course. I learned both the principles of administrative justice and the practical skills of writing decisions and conducting a hearing. The instructors were very knowledgeable and created a comfortable learning environment. I would recommend this course to anyone working in administrative justice.”
Foundations of Administrative Justice: Practice & Procedures for Staff Members:
“This course helped me understand things I didn’t realize I was missing.” April 2025
“The instructor has great real-life examples and is very personable and engaging.” April 2025
“This course exceeded my expectations. I certainly learned a lot!” April 2025
“[The morning session] was a great way to lay the foundation…Was very helpful for the rest of the material. Instructor provided great real life examples that were easy to follow.” April 2025″
“The instructor is very engaging, I like the way she presents her materials.” April 2025
“I felt that [the afternoon session] spoke to my line of work very well. Again, great examples by the instructor. “April 2025
“[T]he instructor made the materials interesting, she has good stories and good examples! “April 2025
The instructor was great! She clearly had a very thorough and in-depth knowledge of administrative law and administrative justice which was much appreciated.” April 2025
The presenter was very engaging. I felt encouraged and supported in my participation and appreciated the opportunity to contribute.” April 2025
The instructor was very good at facilitating an online course.” April 2025
“It was excellent! A lot of material. [B]ut I found the pace, text on slides, and speaking points to be the perfect mix so if I tuned out for a second I could immediately find my way back without feeling like I missed something.” November 2024
“Very relevant interactive part. Informative and easy to follow.” November 2024
“Very clear delivery. It was excellent.” November 2024
“[It met my expectations] very well! [E]xtremely well organized and helped me understand the contact of my tribunal’s work in the context of government and other tribunals, which I didn’t realize I was missing.” November 2024
“The instructor was the same for both the morning and afternoon session. Despite being a small class in attendance, she was thorough and professional. She was able to discuss issues relevant to our work with ease and draw from her own professional experience for reference and examples. Would highly recommend her.” April 2024
Practical knowledge that is applicable to the work we do and provides an important resource for staff when they are performing one of the more difficult parts of the job. The instructor was awesome and her use of humor and personal anecdotes kept the participants very engaged and enthusiastic.” CRT Private Delivery, June 2023
“Excellent presentation of useful content that is beneficial for all staff at the Civil Resolution Tribunal to know for performance of their daily tasks. Both instructors were terrific and demonstrated their skill by making the session both fun and informative. I would be interested in receiving any further training offered through the BCCAT, especially with these two facilitators.” CRT Private Delivery, June 2023
“… a special thank you goes to our instructor for delivering the course so effectively. Their expertise and engaging teaching style contributed significantly to the success of the workshop.” CRT Private Delivery, June 2023
Advanced Decision Writing Workshop:
“Very well done – practical and useful – learned a lot.”
“The decision feedback was excellent.”
“Very helpful to both existing and new staff at this workshop. I am looking forward to seeing how this workshop could [customized for us in the future]. Our staff attending this session really got a great deal out of this. Extremely useful and applicable.”
“I learned a great deal.”
“Quality of instruction was great. [The instructors] have a deep understanding of the material.”
“I will really be able to apply the skills learned immediately at work.”
Advanced Hearing Skills Workshop and Decision Writing Workshops:
“Both courses very well done and very useful. I took these courses to refresh my information on the administrative justice community as I had been in a different role for 18 years, and I felt I needed an update in protocols and procedures for writing decisions, and to benefit from the knowledge of those around me to make sure my decisions are as sound as possible. Being able to connect with BCCAT was very important to me and is very important for everyone in this community. People taking on these roles are not necessarily aware of what the role requires when first appointed. These courses should be a requirement for all BRDO appointees.”