Decision-maker’s Manual Overview

Decision-maker’s Manual – the A to Z reference guide for practitioners

Who will benefit from the Decision-maker’s Manual:

  • Adjudicators in administrative tribunals
  • Senior staff in administrative tribunals
  • Organizations who advise parties who appear before tribunals

What is covered:

  1. How to conduct hearings, including:
    • admitting evidence
    • questioning witnesses
  2. striving for consistent and quality decisions
  3. conduct of adjudicators
  4. collaborating with other tribunal members
  5. other “how to” advice


How to Order:

Members of BCCAT automatically receive free electronic access to the Decision-maker’s Manual.

There are additional benefits to becoming a BCCAT member, including discounts on educational courses and the BCCAT conference. For more information please click here.

Non-members may also purchase the manual:

  • Regular Rate: $150
  • Student Rate: $50

Non-member purchase:

If you have questions regarding the manual, kindly contact the BCCAT office at: registrar@bccat.net