Description

Who will benefit from the Decision-maker’s Manual:

• Adjudicators in administrative tribunals
• Senior staff in administrative tribunals
• Organizations who advise parties who appear before tribunals

What is covered:

1. How to conduct hearings, including:
   • admitting evidence
   • questioning witnesses
2. striving for consistent and quality decisions
3. conduct of adjudicators
4. collaborating with other tribunal members
5. other “how to” advice

Additional information